Setting up an account
To use the GZM Transport system, you need to create an account (Individual User Account - IUA). You can create either a personalized or an anonymous account. An anonymous account will only allow you to purchase selected tickets (tickets for single-use). A personalized account will grant you access to the full functionality of the system; with such an account, you can buy any ticket from the tariff, register your discount in the system, and travel without the need to present documents during ticket inspections (after confirming the discount during the first inspection).
How to create an account in the GZM Transport System?
In the top right corner of the main Customer Portal page (Transportgzm.pl), select "Create an account." Fill out the form according to the instructions.
Review the system's terms and confirm your agreement with them. Click "Create an account."
An email with an activation link will be sent to the provided address. Go to your email, open the message, and click "Activate account" to complete the account setup.
The account activation link is valid for 30 minutes. If it expires, click "Try again." The system will send another email with a valid link.
After clicking "Activate account," you will be redirected to the Customer Portal, where you can choose the type of your account. You can also cancel the account setup at this point by clicking "Cancel." If you do so, the account will be deleted from the system.
Named account
On the "Complete the account setup process" screen, select the option "I am creating a named account."
Fill out the form following the instructions. Create and remember a PIN code. You will need it to authorize selected operations in the system.
Attach a photo and familiarize yourself with the Payment Instrument Regulations (the means by which you'll top up your account in the system), confirm your agreement with them. Click "Save." Your named account has been created.
Import data from ŚKUP 1.0
While creating a named account, you can import data from your ŚKUP card if you have one. To do this, provide the number of your ŚKUP card and enter its password.
Your data will be imported automatically. Create and remember a PIN code. You will need it to authorize selected operations in the system.
Attach a photo and familiarize yourself with the Payment Instrument Regulations (the means by which you'll top up your account in the system), confirm your agreement with them. Click "Save." Your named account has been created.
Anonymous Account
On the "Complete the account setup process" screen, select the option "I am creating an anonymous account."
Create and remember a PIN code. You will need it to authorize selected operations in the system.
Familiarize yourself with the Payment Instrument Regulations (the means by which you'll top up your account in the system) and confirm your agreement with them. Click "Proceed to account." Your anonymous account has been created.
How to create an account in the GZM Transport System?
Download the Transport GZM app from the Google Play Store or the App Store and install it on your phone. Choose "Create an account" and fill out the form according to the instructions. Familiarize yourself with the system's terms and confirm your agreement with them. Click "Create an account."
An email with an activation link will be sent to the provided address. Go to your email, open the message, and click "Activate account" to complete the account setup.
The account activation link is valid for 30 minutes. If it expires, click "Resend." The system will send another email with a valid link.
After clicking "Activate account," you will be redirected to the app. Log in to your account, where you can choose the type of your account. You can also cancel the account setup at this point by clicking "Cancel." If you do so, the account will be deleted from the system.
Named account
On the "Complete the account setup process" screen, select the option "I am creating a named account."
In the app, a question will appear: "Do you have a ŚKUP account?" You can import data from your ŚKUP card if you have one. To do this, provide the number of your ŚKUP card and enter its password. Your data will be imported automatically.
If you don't have a card or don't want to import data from it, select "No, I don't have one" and fill out the form manually.
Create and remember a PIN code. You will need it to authorize selected operations in the system.
Attach a photo and familiarize yourself with the Payment Instrument Regulations (the means by which you'll top up your account in the system), confirm your agreement with them. Click "Finish." Your named account has been created.
Anonymous account
On the "Complete the account setup process" screen, select the option "I am creating an anonymous account."
Create and remember a PIN code. You will need it to authorize selected operations in the system.
Familiarize yourself with the Payment Instrument Regulations (the means by which you'll top up your account in the system) and confirm your agreement with them. Click "Finish." Your anonymous account has been created
