News
12.08.2026 9:16
Sales of medium- and long-term tickets are increasing. Furthermore, passengers are increasingly willing to buy electronic tickets instead of paper ones. These are the two most important findings from the sales report for the first half of 2026, prepared by the Metropolitan Transport Authority.
ZTM has prepared a summary of ticket sales for the first half of 2026 and compared it with data for the same period in 2025. What's striking is the shift in passengers' purchasing habits from single-use paper tickets to longer-term tickets, including 24-hour, 7-day, and 30-day tickets. A similar shift in purchasing habits is also visible for 90-day, 180-day, and package tickets – sales of the former have declined, while sales of the latter have significantly increased.
"Improved quality of transport services, including increasingly new and better-equipped buses, translates into increased interest in public transport," says Michał Wadowski, Director of ZTM. "The fact that the number of people choosing longer-term tickets is growing is a sign of passenger loyalty and their growing trust in us. Data indicates that, instead of buying dozens or even dozens of single-use tickets, passengers are increasingly buying a single 7- or 30-day ticket. Or, instead of buying two 90-day tickets, they're buying a single 180-day ticket," Michał Wadowski provides examples.
The summary shows that the number of tickets sold decreased only for two types of tickets: single-use paper tickets (a decrease of approximately 20%) and electronic 90-day tickets (a decrease of approximately 7%). Statistics show an improvement for all other ticket types. Among those with the largest sales increases are Package and 180-day tickets (both increases of approximately 20%), as well as 24-hour and 7-day tickets (both increases of approximately 12%). The most popular long-term ticket remains the 30-day (approximately 9% increase), with over 316,000 purchases in the first six months of 2026.
Sales results indicate another significant trend – increasing digitization. Passengers are more likely to buy electronic tickets (approximately 9% increase in the number of tickets sold) instead of paper tickets (approximately 20% decrease in the number of tickets sold). ZTM also adds that the growing interest in public transport and changing traveler spending habits are having an impact on the economy. In the comparable periods, the value of tickets sold increased by over 3% – from approximately PLN 145 million to approximately PLN 149 million.
06.08.2026 9:20
On August 7th, due to the Tour de Pologne cycling race, the Metropolitan Transport Authority (ZTM) must implement numerous changes to public transport. These will primarily affect the southern municipalities of the Upper Silesian-Zagłębie Metropolis, but also – though to a lesser extent – towns in the central and western parts of the region.
The modifications to the GZM Transport Authority will affect nearly 60 lines – over 50 bus lines and 4 trolleybus lines. Passengers should primarily expect route changes (some will be shortened, others extended) and the suspension or postponement of some services. The changes will be temporary, meaning they will apply at specific times – in most cases, this will be early afternoon.
To minimize disruptions and due to the need to shorten routes for lines 37, 75, 268, 695, and M18, the Metropolitan Transport Authority will launch two replacement bus lines in Mikołów. The buses will be designated Z-75 and Z-95. The former will run on the Mikołów Dworzec – Mikołów Krakowska route, while the latter will run on the Mikołów Dworzec – Mikołów Musioła route.
Detailed information is available on the GZM Transport website under the Announcements tab. Those interested in the changes can also call the free, 24-hour hotline. Furthermore, on race day, information officers will be available at the bus stops affected by the most changes in Mikołów, Tychy, and Gliwice. Their role will be to assist passengers by providing information about the changes.
06.08.2026 7:28
We have prepared a free special bus line for OFF Festival attendees. The S1 bus line will make it easier to get to and from the concerts.
OFF Festival is the largest alternative music festival in Poland. A free special bus line, the S1 bus line, will be available for attendees of the event, which will take place in Katowice. The line will run between the Katowice Sądowa – Os. Paderewskiego Trzy Stawy – Katowice Sądowa stops. Buses will run from August 7th to 10th.
The changes don't end there. Due to the event, until August 10th, all bus routes on bus line 110 will be diverted to the Os. Paderewskiego Trzy Stawy stop, which is located near the festival.
Detailed information and timetables can be found on our announcements page.
03.08.2026 13:05
TAURON Park Śląski, in cooperation with the Metropolis Górnośląsko-Zagłębiowska, has prepared a unique offer for lovers of active recreation and relaxation. Anyone traveling in the region by public transport can receive a 5 PLN discount on a visit to the Fala Bathing Area and a ride on the Elka Cable Car.
Simply present your ticket purchased through the Transport GZM app at the ticket office at the Fala Bathing Area or the Elka Cable Car on the day of your trip.
The promotion applies to both standard and concessionary tickets, and a preferential rate of 1 PLN remains in effect for caregivers of people with disabilities.
This is the perfect opportunity to combine eco-friendly and convenient travel around the Metropolis with summer recreation in the heart of the region!
31.07.2026 10:49
PKP Intercity Integrates with the Upper Silesian-Zagłębie Metropolis Starting August 1, holders of the 30-day Metroticket will be able to travel on PKP Intercity trains throughout the Metropolis. Passengers will benefit from a greater number of connections, making it easier and faster to reach their destinations. These new conveniences for travelers are the result of an agreement between the national rail carrier and the GZM.
he new solution creates an integrated transport system by linking Transport GZM services with the region’s long-distance rail network. For passengers, this means easier daily commuting, especially during the ongoing reconstruction of the Katowice railway junction. Until now, Metroticket holders could travel on Koleje Śląskie and POLREGIO trains. The integration with PKP Intercity brings additional benefits: more services and access to a carrier offering faster journeys.
“The inclusion of PKP Intercity trains in the integrated ticketing system is another important step in the development of our transport network. For residents, it means time savings and greater flexibility in their daily commutes,” says Leszek Pietraszek, Chairman of the GZM Board.
“We are building a coherent, modern and integrated public transport model that genuinely makes everyday life easier and provides a convenient alternative to car travel. We want a system encompassing buses, trams, trolleybuses, Metrorower and trains to connect the entire Metropolis, strengthen its competitiveness, and play a key role in improving attractiveness and quality of life,” adds Leszek Pietraszek.
“Cooperation with regional carriers brings tangible benefits to rail passengers, giving them greater freedom to travel. People making long-distance journeys can now also move conveniently within the Upper Silesian-Zagłębie Metropolis using regional transport connections. This is also an important convenience for metropolitan residents, helping them reach work or school more efficiently, especially during the modernization of the railway junction,” explains Janusz Malinowski, President of the Management Board of PKP Intercity.
“Our goal is to ensure a comfortable and seamless journey at every stage and enable passengers to reach their destinations efficiently. PKP Intercity’s experience in cooperation with other carriers continues to grow. The mutual ticket recognition model has already proven successful with POLREGIO, Koleje Małopolskie, Koleje Śląskie, SKM Tricity, Łódzka Kolej Aglomeracyjna and Koleje Dolnośląskie,” adds Janusz Malinowski.
Travel with a Metroticket – No Additional Formalities Required
Passengers holding the following Metroticket variants can use PKP Intercity services within the Metropolis: City 30, 2 Cities 30, Area 30 and Network 30, on rail routes covered by the validity area selected when purchasing the Metroticket, including Express InterCity Premium (EIP) services.
Importantly, Metroticket holders do not need to obtain any additional free reservations in advance in order to travel on PKP Intercity trains. During ticket inspection on a PKP Intercity train, passengers must present the QR code in the Transport GZM app showing the validity area and ticket validity period (or a paper purchase confirmation when using a Metroticket linked to a Metrocard), together with any document confirming entitlement to a fare discount, unless the discount entitlement has already been verified in the Transport GZM app.
Bonus for Long-Distance Rail Passengers
The benefits also extend to users of long-distance train services. Every passenger holding a single-journey PKP Intercity ticket (from outside the GZM area to GZM or vice versa) is entitled to travel free of charge on Transport GZM public transport for 120 minutes before the departure of a PKP Intercity train from a station within GZM or for 120 minutes after arrival at a station within GZM.
This means that, when using municipal transport, passengers only need their PKP Intercity ticket in paper or electronic form, together with any document entitling them to reduced fares. Importantly, both GZM and PKP Intercity mutually recognize each other’s fare discount entitlements, except for free travel privileges.
In the event of a train delay when arriving at a station within the GZM area, the 120-minute period is counted from the actual arrival time. Upon request, this must be confirmed by the PKP Intercity train crew.
GZM Integrates Passenger Transport
The primary responsibility of the Upper Silesian-Zagłębie Metropolis (GZM) is the organization of public transport. This includes bus, tram and trolleybus services, metropolitan bus lines and the Metrorower bike-sharing system. An important milestone in enhancing regional mobility was the launch of the Metroticket, a unified offer integrating all modes of transport: buses, trams, trolleybuses, Koleje Śląskie trains, POLREGIO services and, from 1 August, PKP Intercity trains.
In the first half of 2026 alone, more than 312,000 30-day Metrotickets were purchased by passengers.
In addition, GZM co-finances extra rail connections between cities. This year, approximately PLN 34.4 million has been allocated in the budget for this purpose and transferred to the Silesian Voivodeship to fund services within the metropolitan area.
Key Information for Passengers What ticket is required to use PKP Intercity trains?
Passengers must hold a Metroticket (City 30, 2 Cities 30, Area 30 or Network 30). Travel on PKP Intercity trains is valid only on railway routes covered by the selected Metroticket validity area.
What ticket is required to use Transport GZM services?
A single-journey PKP Intercity ticket is required for travel from a station outside the GZM area to a station within GZM, or in the opposite direction.
What should passengers present during ticket inspection?
On PKP Intercity trains, passengers must present the QR code in the Transport GZM app showing the validity area and validity period of the Metroticket or, for card-based tickets, a paper purchase confirmation, as well as any document confirming entitlement to a fare discount. On Transport GZM vehicles, passengers should present their PKP Intercity ticket in paper or electronic form together with any applicable discount entitlement document.
Which travel class is covered by the ticket recognition scheme?
Metrotickets are valid only in 2nd class on PKP Intercity trains. They are not valid in 1st class or in quiet zones.
Does a single PKP Intercity ticket allow travel on Transport GZM services?
Yes. A single PKP Intercity ticket entitles passengers to use Transport GZM services for 120 minutes before train departure from a station within GZM or for 120 minutes after arrival at the destination station. In the event of a delay, this period is counted from the actual arrival time, which must be confirmed by the train crew. Passengers may transfer between different Transport GZM services while using this entitlement.
Do Metroticket holders need to pay extra for luggage transport on PKP Intercity trains?
Transport of luggage and animals is free of charge under the travel ticket, in accordance with PKP Intercity regulations. However, passengers travelling with bicycles must obtain a free bicycle space reservation in advance. To avoid the onboard reservation fee of PLN 20 charged for issuing bicycle reservations directly on the train, passengers are advised to obtain the reservation beforehand at a ticket office.