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13.09.2023 12:39

Implementation of the Transport GZM system

On September 28, we will say goodbye to the ŚKUP system. The data contained in it will be transferred to the Transport GZM system. Therefore, gradually, earlier in advance, further functionalities in the existing system will be switched off.

At all times, passengers will be able to make all transactions in the new system – in the mobile application and in the Transport GZM portal, which replace the ŚKUP system. ŚKUP cards will also remain in use during this time, except for the situations listed below.

Order new cards

On September 13, the possibility of submitting applications in the Customer Portal and ordering new ŚKUP cards with shipping to the address was disabled. If your card expires in September, you can use it until the end of the month. Previously issued ŚKUP cards with a longer term remain valid and can be used as an account identifier in the new system. The new Transport GZM cards will be available from 1 October at kiosks, ticket machines at stops and at Passenger Service Points.

On 22 September, the possibility of ordering new ŚKUP cards at Passenger Service Points and ticket machines will also be disabled.

Restrictions on access to the e-purse

After September 22, the possibility of using the funds accumulated in the e-purse will be suspended in the ŚKUP system. If you plan to pay with these funds for tickets (e.g. for a long-term ticket ending in the meantime) – do it before this date. Until that day, you can also refund funds from the e-purse, which is tantamount to closing the account.

Access to funds in the e-purse will be unlocked on October 1 – you will then be able to migrate them to your account in the new system. This will be possible both on the Transport GZM portal and at the Passenger Service Point.

Key days in the process

September 27 is the last day of making transactions in the ŚKUP system. They will be possible to perform them in cash, at kiosks and Passenger Service Points, and cashless (by card, quick transfer) on the ŚKUP portal and mobile application.

On September 28, the ŚKUP system will be switched off. Long-term tickets previously recorded on ŚKUP cards will be valid and visible to the inspector during a possible inspection. From that day on, you will not use single, medium-term and package tickets saved on the card.

No tickets or cash from the ŚKUP system will be "lost". You will be able to use them in the GZM Transport system.

For the whole process, the most important thing is to set up an account in the new Transport GZM system. From October, users of the Transport GZM system will be able to migrate data from their ŚKUP cards. This process will be different for passengers who already have accounts in Transport GZM and those who will only set up such accounts.

A passenger who already has a personal account in the Transport GZM system will have to log in to his account in the portal to migrate his data from the ŚKUP system (the migration process can only be carried out in the portal, it will not work from the mobile application). After logging in, the system will verify on the basis of the PESEL number whether there is an account of this passenger in the ŚKUP system. If such an account exists in the ŚKUP system, the portal will prompt the passenger whether he wants to migrate data from this ŚKUP account (cards). The passenger can choose the "yes" option, which will download coded discounts from the old ticket account and enable the transfer of funds from the e-purse of the ŚKUP card.

If the passenger selects the "no" option, the system will not proceed with data migration. The vast majority of cards in the system are blank cards on which there are no coded tickets or other information. In this case, migration is not needed. The passenger can also choose "ask later" and proceed to the process at a convenient time.

A passenger who does not yet have an account in the Transport GZM system and will create an account, will be asked in the process of creating an account whether he has a ŚKUP card. When the passenger provides the number of this card, four digits of the account account number (printed on the back of the ŚKUP card) and four digits of the PESEL number, the process of migrating data from his ŚKUP card to the newly created account in the Transport GZM system will be carried out. All data from the old system will be transferred to the new account. Not only tickets, discounts and e-purses, but also personal and contact details. Personal and contact details can be easily edited in the new system.

Migration is subject to long-term and package tickets saved on the card. After migration, the passenger will find them in the "my tickets" tab of the web application or the Transport GZM customer portal.

Single and medium-term tickets (Day, 24h + train) will not be migrated. The system will give you back the cash that will appear as cash Transport GZM.

Discounts recorded on the ŚKUP card are subject to migration, however, if the passenger has already defined discounts in the new system, discounts from the ŚKUP card will not be migrated.

If the ŚKUP card has funds stored in an e-purse, the passenger will be asked whether he wants to transfer these funds to the new system or withdraw them to the bank account number indicated by him.


To learn more or solve the difficulties encountered, please contact the ZTM helpline: 800 16 30 30. All information will also be available on the portal and on our social media profiles.

18.07.2023 18:00

Communes and ZTM will facilitate access to popular bathing areas

With the end of the school year, summer timetables will come into effect in public transport. This is not only a change in the departure times of buses, trams and trolleybuses, but also - thanks to e.g. financial commitment of GZM cities - additional trips to popular bathing and recreational centers.

Holiday timetables will apply from June 24 to September 3. - We flexibly adapt public transport to the changing needs of travelers. We are temporarily reducing the number of connections on some lines, on the contrary - says Michał Wawrzaszek, spokesman for the Metropolitan Transport Authority. – During the holidays, our passengers will want to commute to places where you can take a bath, both water and sunbathing. Together with city offices, we will make it easier for them. On some lines, thanks to the financial and organizational support of GZM communes, we are introducing an additional offer, mainly in the form of additional connections. Several changes deserve special attention, announces Michał Wawrzaszek.

Regular and additional connections - where will we get to with them?

Regular connections can take you to many places of a recreational nature. These include e.g. Pogoria reservoirs in Dąbrowa Górnicza, which can be reached by e.g. lines 84, 237, 637, 638, 640, 716, Stawiki in Sosnowiec, to which the T-15 line leads, or Tyskie Paprocany, which are, among others, on the route of such bus lines as 4, 75, 82, 268, 696, M10, M18 and trolleybus lines B, E, G.

In addition to all regular lines enabling access to places of recreation, ZTM, thanks to the favor of GZM communes and in consultation with them, has prepared the greatest facilities on 6 lines:

  • 98 - from Siemianowice and Ruda Śląska to Dolina Górnika in Chorzów,
  • 164 and 264 - e.g. from Dąbrówka Wielka, Brzeziny Śląskie, Powstańców and Wyzwolenia estates to the MOSiR Municipal Basin in Piekary Śląskie,
  • 220 - from Sosnowiec to Zalew Sosina in Jaworzno,
  • 650 - from the Gliwice Transfer Center, e.g. through the Kopernika housing estate to Lake Czechowice in Gliwice,
  • 659 - from Plac Dworcowy in Zabrze to Kąpielisko Maciejów in Zabrze-Maciejów.

How to plan access by public transport to the place of recreation?

It is best to use the ZTM connection search engine for this purpose. It can be found on the website with timetables in the "Search and map" tab. In the appropriate fields, enter the starting and ending places of the trip, i.e. in turn, e.g. your place of residence and the recreation point you want to reach. After setting the date and time and clicking "Search for a connection", the system will suggest options for getting there. Another way is to call the ZTM helpline free of charge and open 24 hours a day, also on weekends - phone number 800 16 30 30. Qualified consultants will present the best ways to get there.

18.07.2023 17:58

Three new metrolines will make traveling around the metropolis easier.

New metrolines will soon appear on the streets of the cities and communes of the Metropolis. The M12 line will provide a direct connection between the Wyry commune and Katowice, the M13 line will run between the Sosnowiec Economic Zone and the center of Katowice, while the M17 line will connect Sosnowiec with Bytom.

– We are approaching the moment when all of the 32 metro lines planned by us will run on the streets of the Metropolis. Thanks to metropolitan lines, we not only streamlined travel between large cities and the airport in Pyrzowice, but also reduced the transport exclusion in those communes that were less served by public transport. The next three metrolines, which we will launch on June 3, also fit into this scheme - says Grzegorz Kwitek, member of the management board of GZM.

The launch of the M13 line will provide increased service to the Sosnowiec Economic Zone, which will facilitate commuting to and from work for the inhabitants of Katowice and Mysłowice. The new connection will also enable fast travel between Sosnowiec and the center of Katowice, through the Katowice districts of Giszowiec and Mysłowice, and will also facilitate travel between the Sosnowiec districts of Niwka, Dańdówka and Bobrek. The line will run every 30 minutes on weekdays and every 60 minutes on weekends.

The M17 line, running between Sosnowiec City Hall and Bytom Dworzec, will provide an increased transport offer in Sosnowiec, Czeladź, Siemianowice Śląskie, Piekary Śląskie and Bytom. In addition, it will provide direct connections between Sosnowiec and the economic zone in Bańgów. The line will run every 30 minutes on weekdays and every 60 minutes on weekends.

– Thanks to the M13, the inhabitants of Dańdówka and Niwka will again be able to get directly to the very center of Katowice after many years. The new metro line will also provide a connection with the industrial zone at S1, as well as give the opportunity to visit the so popular Giszowiec. In turn, the M17 is a good proposition for those who care about a quick and convenient connection with Czeladź. I would like to thank the Metropolis and ZTM for their cooperation, openness and quick action - says Arkadiusz Chęciński, Mayor of Sosnowiec.

The line marked as M12 will provide a direct connection between the Wyry commune and Katowice and will expand the transport offer in Mikołów, Łaziska Górne and Katowice. The new connection will enable quick travel between the center of Katowice, the Brynów Transfer Center, the Transfer Center in Mikołów and the communes of Łaziska Górne and Wyry.

– It will be the first direct connection between the Wyry commune and Katowice. There will be five stops in our commune. I think that from September the line will become so popular that students who will be commuting to secondary schools from the new school year will start using it regularly. I also hope that many residents working in Katowice will change their cars to this direct bus line. I have announced many times that the M12 line will soon be built, I am very happy that I can now confirm this to our residents - says Barbara Prasoł, head of the Wyry commune.

On working days and Saturdays, additional M12 courses will be launched in a shortened version: Katowice Sądowa - Łaziska Średnie Zwycięstwa with a frequency of every 60 minutes, ensuring a common frequency of every 30 minutes on the section between Katowice and Łaziska Górne.

Metrolines are bus connections financed from the budget of the Metropolis GZM, the purpose of which is to improve the functioning of public transport until the creation of the Metropolitan Railway. Their distinguishing feature is the increased frequency of running and the almost 24-hour service of individual lines. Part of the metroline, after the introduction of the Metropolitan Railway, will continue to run on routes where collective rail transport does not operate.